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NEW Member Parking Card

April 24, 2025

NEW Parking Pass Card for the Arboretum

All active RBG members were distributed a new Parking Pass Card earlier this year or at the time of their membership renewal/new membership sale. This card is for accessing the Arboretum only using the new parking gate system.

One parking pass card was distributed per membership to the primary cardholder on file (the person who paid for the membership).

Renewing members are asked to keep their parking pass card, as it will be renewed when your membership is renewed (please allow 5 business days for processing).

Membership renewals and new purchases are best done in person at RBG Main Center, as you will receive your membership package immediately.

Memberships purchased and renewed online, by mail, or by phone are subject to a 5-business-day processing time, plus mailing. Temporary parking passes and refunds on parking during this processing and mail time are not provided.

Plan on visiting the Arboretum during peak bloom in May? Reservations are required for select weekends.

How to use your new parking pass card:

  1. Tap your parking card upon entry at the identified area for members – DO NOT TAKE A TICKET
  2. Enjoy your visit
  3. Tap your card upon exit

Note: Members must tap their card upon entry to be able to tap their card upon exit. When all parking spots are taken, the lot is recognized as FULL, and your parking pass card will not permit entry.

Green, plastic RBG Member parking pass card
entrance and exit machine, indicating where members should be tapping their card.

Key Details About Your Parking Pass Card

  • Always bring your card when visiting the Arboretum, it’s the only way to enter without payment.
  • Easy entry and exit: Simply tap your card at both the entry and exit gates for access. You will not be able to tap out unless you have tapped in.
  • Forgot your card? If you forget your parking pass card, standard parking fees will apply. RBG employees will not open the gate for you, and a refund of parking fees will not be provided.
  • Expiration and renewal: Your card is valid for the duration of your membership. Upon your membership renewal, we will reactivate for the new term of your membership. Please allow 5 business days for processing your renewal. For a faster renewal, please visit RBG Centre in person to renew your membership.
  • Lost card? A $10 replacement fee will apply if your card is lost or misplaced.
  • Parking is a benefit of membership and as such, is not transferable to guests on Plus Memberships. Guests are to pay for parking unless they arrive in a member’s vehicle.
  • Other parking areas: Continue using your hanging rearview pass for parking access at all other RBG locations.