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Winter Wonders

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This page contains details for a 2023/2024 event.

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Celebrate the Magic of the Season

December 5 to January 5 (Thursdays to Sundays)*

Winter Wonders, a unique outdoor evening experience, guides visitors along Hendrie Park’s picturesque pathways adorned with charming festive lights, interactive installations and magical displays that tell the stories of unique winter wonders. Stroll through our breathtaking garden to the rhythm of festive music while indulging in the warm tastes and fragrances of the holiday season.  

After your walk, cozy up indoors and explore the Botanical Train installation and the warmly lit Mediterranean Garden, and pick up unique gifts from Shop at the Gardens. Timed tickets are required and space is limited.  

Timed-tickets required

*Date exceptions apply. This is a time-ticketed experience. Upon registration you will be required to select an entry time.

Looking to gift this experience?

Give the gift of Winter Wonders by purchasing a gift certificate!

Winter Wonders Tickets

Timed-ticket entry required. Food and drink available for purchase throughout the experience.

Visitor Ticket Price (per person)
Adult $20 (+HST & $1 Service Fee)
Child (age 3 to 12) $16 (+HST & $1 Service Fee)
Infant / Toddler (age 0-2) FREE
RBG Members* $10 (+HST & $1 Service Fee)

*See your membership type for the number of guests eligible to purchase member tickets

Ticketing Details & Terms

  • Tickets are non-refundable and final sale. After a purchase is complete, the tickets are the property of the ticket-holder, and RBG will be unable to accommodate any date or time changes. See F.A.Q.s for weather policy.
  • Garden admission discounts and coupons are not applicable to this ticketed event. 
  • Everyone attending the event must have a ticket. You will not be admitted into the event without a ticket. Tickets will be scanned upon arrival.
  • Pre-registration is highly encouraged for this ticketed event. Visitor Experience may be able to accommodate walk ups if there are spaces available. 
  • Tickets provide access to RBG Centre and Hendrie Park during this event. Separate Garden Admission would be required for those wishing to visit any RBG garden areas during regular admission hours. 
  • Weather Policy: This even runs rain or shine. RBG reserves the right to cancel the event due to extreme inclement weather with little to no notice (ticket purchasers will be contacted by email). If the event is cancelled, you will receive a credit on your account that is equal to the amount of the original purchase. The credit can be applied towards a future Winter Wonders date of your choosing.

*Accessing your Member Tickets

To access your member tickets, simply log in to your RBG online account using the email address associated with your membership. Once logged in, visit the registration page and your member tickets will be available.

Do NOT make a new account; any new account created will not have access to your member benefits, including your member tickets.

Unsure which email is associated with your membership? Get in touch with the membership team.

Not yet a member? To access member tickets on a brand new membership, simply purchase the membership in its own order, log out, log back in, and your member tickets will be available!

Selecting an Appropriate Number of Membership Tickets

Members are eligible for a number of reduced priced tickets according to your membership type (see below). To find your membership type, check your membership card or log in to your account.

  • Single: 1
  • Single Plus: up to 2
  • Family: up to 2 adults and 6 children
  • Family Plus: up to 4 adults and 6 children

Should your order go through with an inappropriate number of tickets, RBG guest services will be in touch to make the appropriate adjustments.

How To Activate Your Account

  1. Visit secure.rbg.ca/account/login
  2. Enter your email address and “submit” (NOTE: RBG members must use the email associated with their current membership)
  3. Check your email for a link to reset your password
  4. Log in with your new credentials and check your account information. Ensure your updated membership is showing.

Thank You for Supporting RBG!

Royal Botanical Gardens is a registered charitable organization dedicated to connecting people, plants and place. By attending this event, you’re supporting our efforts in areas like plant science, conservation, horticulture and education.

2024 Operational Dates

  • December 5 to 8 (Thurs-Sun)
  • December 12 to 15 (Thurs-Sun)
  • December 19 to 23 (Thurs-Mon)
  • December 27 to 30 (Fri-Mon)
  • January 2 to 5 (Thurs-Sun)

This activity is NOT available: December 24, 25, 26, 31.

Tips for Visiting:

  • Upon registering you will be required to select an entry timeslot. You may arrive any time within this 1/2 hour entry window and stay as long as you’d like.
  • RBG Centre and Hendrie Park will be closed between 4 p.m. and 5 p.m. as our teams prepare for Winter Wonders. Visitors may wait for entry outside RBG Centre during this time.
  • Expect to spent approximately 1 hour at this experience.
  • Please leave your pets at home for this experience, pets are not permitted (service dogs excluded).
  • Outside food and beverage will not be permitted.
  • Please be aware that some areas of the garden contain fast moving, bright lights.

Join us for the day! RBG opens daily at 10 a.m. Round out your visit with a ride on the RBG Express, lunch at the Rock Garden Bistro, a walk through historic Rock Garden, a visit to Shop at the Gardens, and more. Garden Admission tickets required. Keep reading to learn more about daytime activities.

  • Young girl posing in the centre of a snowflake light installation
  • hands warming over a propane firepit
  • Parents and young child admiring the bright light display at Winter Wonders.
  • visitor [posing under an arch of lights at Winter Wonders

Held in Hendrie Park

This display is placed in Hendrie Park. Enter at RBG Centre, 680 Plains Road W. Burlington. Parking is available on-site. Overflow parking and complimentary shuttle available Saturdays only in the south parking lot at Aldershot GO.

Daytime hours during Winter Wonders: Open 10 a.m. to 4 p.m., last admission is at 3 p.m. The Gardens will reopen for Winter Wonders from 5 to 10 p.m. Winter Wonders tickets required.

See event F.A.Q. for parking and transit information.

  • Couple looking at each other lovingly while posing in front of large snowflake light installations
  • Young woman smirking and looking off to the right. Rainbow lights shine across her face
  • singing tree light installation at Winter Wonders with a crowd singing below
  • Child standing amongst
  • Muskoka chairs around a small fire. A large christmas tree with lights in the background

Winter Wonders FAQ

Have a question about Winter Wonders? Click the topics below for more information. If you have a question that is not answered, give us a call at 905-527-1158 or send us a message.

Tickets

Pre-purchased tickets are required for this special event. Upon purchasing, you will be required to select an entry time. Tickets are final sale. When purchasing your tickets, please ensure you select the appropriate date/time, as switching your tickets after purchase will not be possible. Tickets are required for all in your party attending the event.

Access2 Cardholders: purchase ticket(s) for the cardholder online. For a complimentary ticket for your support person, either display your Access2Card upon arrival, OR get in touch prior to the event (via email or at 905-527-1158) and our Guest Services Centre can add an additional ticket to your order free of charge.

Accessing Member Tickets

To access your reduced-rate member tickets, simply log in to your RBG online account using the email address associated with your membership. Once logged in, visit the registration page and your member tickets will be available.

Do NOT make a new account; any new account created will not have access to your member benefits, including your member tickets.

Unsure which email is associated with your membership? Get in touch with the membership team.

Not yet a member? To access member tickets on a brand new membership, simply purchase the membership in its own order, log out, log back in, and your member tickets will be available!

Selecting an Appropriate Number of Membership Tickets

Members are eligible for a number of reduced priced tickets according to your membership type (see below). To check your membership type, check your membership card or log in to your account.

  • Single: 1
  • Single Plus: up to 2
  • Family: up to 2 adults and 6 children
  • Family Plus: up to 4 adults and 6 children

Should your order go through with an inappropriate number of tickets, RBG guest services will be in touch to make the appropriate adjustments.

How To Activate Your Account

  1. Visit secure.rbg.ca/account/login
  2. Enter your email address and “submit” (NOTE: RBG members must use the email associated with their current membership)
  3. Check your email for a link to reset your password
  4. Log in with your new credentials and check your account information. Ensure your updated membership is showing.

Gifting Winter Wonders Tickets

Looking to give an experience at Winter Wonders as a gift? You have 2 options available:

  1. Purchase tickets on their behalf for a specific date / time and forward the pdf tickets emailed at the time of purchase
  2. Purchase a digital gift certificate they can use to redeem for tickets on a day and time that works for them!

Note: gift certificates are not redeemable for food and beverage offerings at the event.

What's Included?

Your special event ticket to Winter Wonders gives you access to RBG Centre and Hendrie Park after 5 p.m. on the dates available. Access to the indoor Mediterranean Garden, the botanical train exhibit and seasonal displays are also included.   

Food, drink, and purchases at Shop at the Gardens are available for additional costs. 

Arrival and Entry Time

This event is time-ticketed. Please arrive at your scheduled time. You can expect to spend approximately 1 – 2 hours at this experience. When you arrive at RBG Centre (680 Plains Road W., Burlington) for your start time you will be greeted by our staff team who will check you in and direct you to the outdoor experience.

Your tickets will be emailed to you as a pdf attachment shortly after online payment. You will be required to present these tickets upon arrival, either printed out or digitally on your personal device. 

The event concludes at 10 p.m.

Parking & Transit

This event is held in Hendrie Park – please enter through RBG Centre at 680 Plains Road W. Burlington Ontario. Parking is included, available in the large lot at RBG Centre. Additional parking is available in the small Cherry Hill parking lot (across the street), though this will require crossing the street and a short walk to RBG Centre for entry.

This garden is located along bus routes for Burlington Transit, with stops a short distance from the entrance. See rbg.ca/directions for more details.

Get there with GO!

Note: there are no buses servicing Aldershot station that make stops at RBG. For non-shuttle dates, be sure to plan your trip using Burlington station.

GO Transit Service Disruption: on Saturday November 25, there will not be any rail service between GO Oakville and GO Aldershot. Riders should exit at GO Oakville and catch the connecting bus from Oakville to Aldershot. The RBG Shuttle bus will be picking up/dropping off guests from the GO Aldershot SOUTH parking lot for the short ride to and from RBG.

Food & Drink

Festive snacks will be available for purchase.  This is a licensed event; alcoholic beverages will be available for purchase for those age 19+. A valid I.D. is required for beverage purchase.  

Outside food and alcohol will not be permitted.

Washrooms

While enjoying the outdoor light display, washroom facilities are available at the start of the route (lower level of the Atrium at RBG Centre), approximately half-way through (smaller facility at the Turner Pavilion Teahouse), and towards the end of the route (mobile accessible washroom).

 

Weather Policy

Winter Wonders is held rain or shine. The majority of Winter Wonders is held outdoors, so come prepared for the weather!

RBG reserves the right to cancel the event due to extreme inclement weather with little to no notice (ticket purchasers will be contacted by email). If the event is cancelled, you will receive a credit on your account that is equal to the amount of the original purchase. The credit can be applied towards a future Winter Wonders date of your choosing.

Lighting

Pathways will be lit however there may be some darker patches. Please take your time and be mindful of your step. Appropriate footwear for walking on gravel pathways and turf are recommended, especially in snowy, wet conditions.

Pets & Service Animals

With the exception of service animals, personal dogs/cats/animals are not permitted during the evening portion of Winter Wonders.

Pets are welcome in RBG’s outdoor spaces between 10 a.m. and 5 p.m. so long as they remain leashed. Please be responsible and clean up after your pets.

Accessibility

The one-way, 1.5 km route for this display takes visitors along wide, paved or gravel pathways. If attending with a wheelchair / walker / stroller, an outdoor model is suggested. Some benches will be available for those who require them. 

Accessible parking spaces are available outside RBG Centre. Visitors access the garden through RBG Centre, descending through the Atrium via stairs or an elevator. 

If you have any further questions about accessibility at this event please contact us by phone (905-527-1158) or use the form at rbg.ca/contact-events. 

Terms & Conditions

  • Tickets purchased to RBG special events are final sale and non-refundable. Tickets for this experience can be transferred to someone else if you can no longer attend the experience. Please keep your tickets and confirmation: it is proof of your purchase and allows entry into the experience.
  • Liability: RBG assumes no responsibility for loss or damage to property, or for personal injury or mishap; all activities are at the risk of the participant.
  • Filming/Photography Release: Please be advised that all photos, audio-video, and static images taken at this experience may be used for exhibit, reproduction, and/or distribution for RBG related promotional use, including all forms of print, television advertisement, social media and /or website display. In consideration of your participation as a guest or attendee of this experience, you authorize Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns unrestricted right and permission to copyright and use such photos and images under their sole discretion. Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns are released without limitation of any claims for libel or invasion of privacy.
  • By purchasing tickets and participating in this experience on RBG properties, you are agreeing to the above release for yourself, and on behalf of your guests.
  • RBG reserves the right to cancel the event due to inclement weather with little to no notice. If the event is cancelled, you will receive a credit on your account that is equal to the amount of the original purchase. The credit can be applied towards a future Winter Wonders date of your choosing.